Casas vacacionales en Costa patrimonial de Durham

“Lovely property just as described,very clean and quiet. Great communication throughout our booking. I would definitely recommend staying here. ”

“Great location, excellent place to stay. Couldn't be happier. Would consider staying there again if in the area. Only thing we could have done more of is kindling for the fire but that's a very, very minor thing compared to all the many positives”

“Cottage was ok but after booking through hotels.com I was contacted by Host & Stay and advised I had to pay an additional fee for a damage waiver. Alternatively I could pay a deposit but they take an admin fee so you don’t get the full amount back plus they state they may take 14 days to refund.”

“Lovely stay in good quality accommodation.”

“Lovely house with everything we needed! (except toilet paper) We loved the beach 15 min away. Communication with host was late..”

“We were visiting family the property is modern and comfortable. How to get in and communication with the host was fantastic.The only down rating is due to the kitchen and bathroom with the dishwasher being unusable due to broken kickboard, marks on cupboards not cleaned and bathroom needs a bit of attention”

“We informed Host and Stay the day we arrived the toilet down stairs was not working. We called them each day we were there to get resolution. They came to look at the toilet the next day in the afternoon and yet they did not fix the toilet. They made no attempt the remaining 2 days we were there. When we left 2 days later, the toilet had not been fixed. Host and Stay has been non-responsive as to offering us a refund.”

“Excellent venue with lots of parking. Very clean and spacious. This was a last minute booking and communication was poor. You don't get access instructions until you pay a waiver that costs either an additional £10 or £25 depending on what you choose. And then you have to chase to get it back. Sounds a bit of a con to me but I had no choice. Overall though the property was excellent, just let down by a poor letting agent in my opinion.”