Paquetes Vacacionales Incluyen Hotel y Vuelo a Sierra de la Laguna

Me gusto a la amabilidad del personal, todos, incluyendo el personal de Expedia, muy amable el, el restaurant Buffet, lo mejor, felicidades Krystal, como dicen por ahi, se excedieron, y eso que de casualidad di con Uds por medio de Expedia, eran de los mas economicos, y vaya que agradable sorpresa, excelente vacaciones pasamos y mi señora y yo, regresaremos.

Definitivamente me volveria hospedar en este bello hotel la atencion es de otro nivel son super accesibles, amables y siempre dispuestos ayudarte, la ubicacion inmejorable llegas caminando a la marina, tienes bares y restaurantes practicamente saliendo del hotel,de verdad lo super recomiendo

Thank you for your hospitality, but I need to point out that while most of the staff at Monte Cristo was satisfactory but there were some outliers that were pretty bad. I also need to point out that the refrigerator was leaking water that created a flood, and some amenities are pretty old and outdated. Room service was rude and non-existent at all to the point that if we order something from room service, we were afraid that they would spit on our food. I understand that sometimes there are issues I just think Monte Cristo is over value and it doesn't live up to the expectations. Just too much bad stuff going on for a week vacation. Sadly, I have to point out that Monte Cristo and Pueblo Bonito group has dwindle into a run of the mill Hotel. The food was terrible!!!!! some staff rude and incompetent and outdated installations don't add up to a returning guest.!!