2/10 Terrible
Cliente verificado
1 feb. 2021
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed at Sweet Dream hotel at Haveloc island a day before. The hotel owner defrauded us. He didn't have any similar Sweet dreams hotel counterpart at Neil islands. Even after booking hotel at Expedia in front of him and showed the same and conveyed to him to communicate his counterpart hotel for our arrival at Neil islands so that check in-check out issues will not happen due to same hotel which I perceived to be at Havelock. But despite owner knowing that there is no such hotel at Neil islands,he duped and accepted and saying that we will convey your stay at our hotel at Neil islands as well. So in a way he forged the things to claim the check-in at Haveloc one more day, which we didn't check in at Neil islands. Infact after reaching Neil islands, he didn't pickup the call to attend us in trouble and left us in limbo and trouble. A lot of agony, mental distress happened by not able to found his hotel which I booked thinking for booking at Neil islands. Therefore kindly blacklist his hotel and issue penalties in him for duping and defrauding innocent hapless tourist. Request to issue the refund for the false bogus booking which we didn't check-in at Neil islands for which it was booked.
Cliente verificado
Se hospedó 1 noche en enero de 2021