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“We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!”

“Good service ”

“Incredible staff and service. The breakfast was great. Free desserts and sake at night. ”

“鄰近洞爺湖溫泉駅、與洞爺湖，窗戶打開就可以看到洞爺湖。這是一家有點歷史的飯店，處處可以看到歲月的痕跡，傳統的塌塌米房與一泊二食的餐廳均有著昭和時代的感覺，甚至服務人員也是上了年紀，有股特別的親切感。溫泉水有滑膩感，泡起來很舒服。”

“A very Japanese stay with friendly helpful staff, excellent meals and large bathing facilities. ”

“excellent stay. private onsen on your own terrace is such an unforgettable excellent experience ”

“One of the best hotel I ever stayed Room: Larger than the normal you would find in the city. View: We got the wonderful lake view and we can't be more happy with the beauty in winter. Bed/Pillow/Duvet: they are all soft, comfortable Onsen (Roof top): the most beautiful view you can get for the outdoor with 2 round tub. There is also a small cold bath and a sauna. Spacious onsen and plenty of showers ensure its not crowded. Indoor onsen temperature is hotter than outdoor. Onsen (Basement): An...

“Stayed for 6 nights and went skiing in Rutsusu daily which was only 35 min away. Excellent location on the lake. Onsen was fabulous at end of ski days with good skin products and massage chair. Half board included and food options though almost same daily had lots of dishes with sashimi the best of qualities. Need to blast heating due to draft through windows but comfortable. Highly recommended!”

“Check out time too early! First time need to pay extra money using hot spring in hotel in Japan.”

“A great stay - slightly quirky but a welcome change from large “tour group” hotels. Fabulous views over the lake from your room. Great breakfast ”

“This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu...

“Good Service and English is good from the customer service. ”

“店員態度殷切。酒店非常注重整潔。泊車極方便。房間可欣賞窗外滿雪的海灘。”

“Fantastic location. Clean and well appointed. Everything I needed and nothing more. Just a few minor gripes, which are feedback for the hosts who were great: Most of the doors are too low, everyone bumps their head at least once. No secure lockers. Communal areas could benefit from more seating, which would encourage people to hang out. The kitchen (if you can call it that) could be improved. No need for any cooking equipment, but better / more seats and tables, would make the place much...