2/10 Terrible
Frank M.
15 dic. 2023
No le gustó: Limpieza
Run down and unacceptable
There were 2 stacked washer/dryer units in the house. Neither dryer worked. One was just dead and the other made a noise that would drive you out of the house. I called Vacasa within 24 hrs of check-in and explained the situation. Every day I called or texted them again. No response from any local repair shop. We had 8 people and 5 days without a dryer. With no way to dry our clothes we couldn't use the washers either which was totally unacceptable. I will never use Vacasa again. In addition, the oven didn't work properly, most of the TV remotes had dead batteries, one of the dining room chairs was ready to collapse and unsafe to sit on, there were hardly any drinking glasses, no dish towels and a bunch of the ceiling lights were dead. It was a big disappointment to say the least.
Frank M.
Se hospedó 4 noches en diciembre de 2023