8/10 Bueno
Bryant J.
31 ago. 2023
No le gustó: Limpieza
Great house/location with poor mgmt. company & cleaners
Booked this home for 1 week to surprise wife for 60th B-Day by having kids/grandkids there w/out her knowing. All I told her was going to Bethany. When we arrived, kids/grandkids ran out to surprise her. A few of the kids picked up keys to get in early to decorate before our arrival. They found house not cleaned properly. Fingerprints on sliders/doors/chewed tobacco pouches on bdrm floor/dried sauce on kitchen wall/used soap left in showers/dirty floors/filthy shower doors/dirty white cabinets. They had to clean before decorating & setting up house. First evening found ants in kitchen & in custom Birthday Cake. Dealt w/ ants all week. It is obvious Vacasa (property mgr) does not f/up on their cleaning crews or their properties. Property mgr. said up to cleaning co. to inform them if broken items or deep cleaning needed. There are broken items. The big/beautiful sunroom is advertised as Four Season Room. There is no air or heat. Very hot in summer. This review is no negativity to owners as they obviously r not aware of condition of their home. This was my 1st time using VRBO & at time did not know who Vacasa was. Since I booked thru VRBO (not knowing @ the time this property is managed by Vacasa)& that Vacasa advertises their listings on VRBO, I was charged a booking fee by VRBO & then a booking fee by Vacasa. I think that is dirty & sneaky business. Vacasa did credit me for cleaning fee but took all week dealing with them, I'd love to stay here again if clean.
Bryant J.
Se hospedó 7 noches en agosto de 2023