I can not rate this hotel highly enough. From the minute we walked in and recieved a very warm welcome and the lay out i knew we had made the right choice. Once we had been shown to our room and got sorted we came down stairs for a "quick meal" and a drink to unwind. We ordered our meal from the wide range of choice on the menu, and both to our delight they were perfect with regards to price, value for money and quality of food served. Our quick meal turned in to a night of socialising in the bar with both the regulars and the staff (but not over the top, just made to feel very welcome).
The following day we came down for breakfast and again we were served the perfect breakfast with the customer service we had come to expect from the previous day. Anything we asked for they ensured we recived, wether it was bus timetables,taxi numbers, ect ect. To top it all off for us, when the bus timetable didnt fit in with our plans, the landlady spoke to her husband who drove us 4 mile to a more convient bus route.
We stayed at this hotel to visit York races,even though it is a little far out for York i wouldnt think twice about staying here again (infact we are returning in September). We had a lovely day in York, but the staff at the Gnu made our weekend so extra special and i am writing this review to say a massive THANK YOU. The service you deliver is a credit to your small team and it just shame some of the "so called " larger hotels couldnt take a leaf out of your book.