2/10 Terrible
Patricia D
Viaje familiar
6 nov. 2024
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The manager was very nice and even though he spoke no english, we managed to communicate with him.
The area around the hotel was depressed and looked like some of the buildings were closed, almost a boarded up feeling.
The beds were hard as a rock, literally. Shower was great. Our big problem was mosquitos in the room. Even though the screens looked fine, mosquitos kept coming in. My daughter had at least 15 bites, many of them on her face from during the night. They buzzed us all night long. No one slept and the main reason we went there was to climb and we did not do that because we were all exhausted. Also we noticed a lot of smooched mosquitos on the wall so obviously it was a problem.
The location was great. We were right by the National Park so it was very convenient.
Breakfast was included but it was only coffee and toast with strawberry jam.
We booked and paid for two nights. We left first thing after the first night. We are looking for a refund. Definitely not what I would call a hotels.com property.
Patricia D
Se hospedó 2 noches en noviembre de 2024
