Bed had a mattress which was overdue for replacement. Sagged in the middle and could feel the metal springs. The room we were allocated could sleep 5, but there was only one mug and one very tiny spoon to stir with. Bathroom was very old and needs refurbishment, no toilet roll holder, soap dish lying on floor of shower, which showed signs that the tiles needed a very deep clean. When checking in I became very suspicious when the woman wanted to take a copy of my drivers licence, without saying why!. I refused, but let her check my name against the booking. Overall dissatisfied.
