6/10 Aceptable
Parminder
22 jul. 2025
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Whist the general communal areas where all good and the staff were very friendly, the rooms themselves were definitely NOT five star but at best, 3*
The rooms are VERY tired and desperately need refreshing. Broken floors, mirrors and toilets that don't flush amongst other issues. After the first of three nights stay we wanted to checkout and shift to the Radisson but were offered a THIRD room; yes, we'd already experienced problems in two rooms.
We decided to stay. I also asked that as a gesture of goodwill that they do a bag our laundry (their standard laundry bag) on a complimentary basis, which they agreed. After receiving our laundry back, we also received a bill in excess of INR 5000. After being challenged, they did discount the bill but nonetheless, they charged me for something they agreed would be a goodwill gesture.
Overall, other than the rooms, it's not a bad place but if you'd like to sleep in a 5* room, don't bother booking here.
Parminder
Se hospedó 3 noches en julio de 2025