2/10 Terrible
David
Viaje en grupo, Viaje en pareja, Viaje familiar, Viaje familiar con niños
6 dic. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Avoid Hyatt Centric Chandigarh at All Costs!
Our experience with Hyatt Centric Chandigarh was beyond disappointing—an absolute nightmare! Despite booking the entire wedding event and reserving 85 rooms, the staff was shockingly rude and uncooperative. They displayed no flexibility in accommodating even the smallest requests, which is unacceptable for a wedding of this scale.
The elevators were broken during our stay, causing endless inconvenience to our guests. The so-called “welcome drinks and snacks” were a disgrace—subpar and completely unworthy of a Hyatt property. Instead of hospitality, the staff seemed focused solely on exploiting us and finding ways to charge more money.
When we raised these issues with the management (specifically Sunil, Aman, and Gauri), we were met with complete indifference. Rather than addressing our concerns, they dismissed us outright, showing zero accountability or care for their guests. Despite multiple emails to Hyatt and the hotel management, we received no satisfactory resolution.
I wouldn’t recommend this hotel to anyone, especially for events. Save yourself the stress and disappointment—there are far better options in Chandigarh that truly understand hospitality.