2/10 Terrible
Bonnie H.
20 ago. 2024
No le gustó: Limpieza
Dingy, Run Down, Rat Infested!!!
I booked this property because we were wanting to stay inside the park and a lot of properties looked older and run down but pictures of this property made it appear cleaner and nicer and pool table for kids to play on.
When we arrived we walked in and immediately noticed it was dingy, not very clean, holes in walls, tile under sink falling off, and AC did not work so they had a huge portable unit in there. The AC return vent was caked over and looked like hadn’t been cleaned in years!
It was late at night and we were tired and had been in place maybe 10 minutes when our son comes into our room saying he just saw a rat run past his feet while in bathroom! We were freaked out! My husband found rat and killed it but it was too late at night to find another place so we contacted owners we would NOT be staying another night and please refund us.
They said they would and apologized but never refunded us.
We found a really nice place -Groveland Hotel- next day and stayed the rest of our stay there.
We ended up having to issue a charge back with our cc company.
HORRIBLE EXPERIENCE WITH THIS PROPERTY!
Do not recommend.
Bonnie H.
Se hospedó 3 noches en julio de 2024