We arrived to checkin at 3:30 or so, went in the office to get our key etc, and we were told we couldn't checkin till 4, odd, and the cabin wasn't ready yet, went outside to wait the 20 minutes, went back in at 4, the young woman who checked us in was lovely, gave good directions etc...went to the cabin and we were disappointed to find a big blue tarp on the roof, a rickety plywood bridge over a trickle of water, dirty deck and outdoor seating were filthy, opened the doors in and we were even more disappointed, furniture was very dated and dirty, carpet was vacuumed, but was very musty smelling, started opening windows to air it out, and no screens on windows, Very welcoming to critters..we aren't very picky, but cabin was expensive, we expected clean n recently updated, not old n musty..called the desk n told them how unhappy we were with accommodations and what our options were, she said to open windows n air it out, and that housekeeping had left and we were pretty much stuck. Refund policy is awful , We left pretty angry n disappointed went n stayed at another lodge for our vacation, and had fun. My advice, before you pay for any cabin or residence is to drive by it first before signing final contract.someone did a VERY poor job of screening this cabin before allowing it on the site. Don't stay here. better locations are available