¿The Black Swan - The Inn Collection Group acepta mascotas?

Sí, se aceptan mascotas en la propiedad. Se debe pagar un cargo de GBP 15 por mascota por día. Se aceptan animales de servicio sin cargo alguno.

¿Cuánto cuesta hospedarse en The Black Swan - The Inn Collection Group?

Al 9 sept. 2025, los precios encontrados para una estancia de 1 noche para 2 adultos en The Black Swan - The Inn Collection Group el 30 sept. 2025 serán a partir de MXN$1,875, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.

¿Cuánto cuesta el estacionamiento en The Black Swan - The Inn Collection Group?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en The Black Swan - The Inn Collection Group?

Inicio de check-in: 15:00. Fin de check-in: 23:00. Es posible hacer el check-in antes del horario establecido por GBP 25 (sujeto a disponibilidad). No es posible hacer el check-in después de la hora establecida.

¿A qué hora es el check-out en The Black Swan - The Inn Collection Group?

El check-out es a las 10:30. Es posible hacer el check-out después de la hora establecida por GBP 25 (sujeto a disponibilidad).

¿Dónde se encuentra The Black Swan - The Inn Collection Group?

Este hotel se encuentra en el campo, a unos pasos de Yorkshire Moors y Centro de artes Helmsley. Duncombe Park y Cleveland Way también se encuentran a 5 minutos.

The Black Swan - The Inn Collection Group - Comentarios Actualizados, Precios y Fotos 2025

6/10 Aceptable

Lluis

Viaje de negocios

18 feb. 2025

Le gustó: Limpieza y comodidad de las habitaciones

No le gustó: Servicio y personal

I won’t repeat

I have to admit that, in my case, I didn’t enjoy at all. Staff is so inflexible, I was in a business trip. Impossible to get a cold sandwich after 9pm (arrived at 9:07) no other options in town except an Indian. The hotel is pet friendly which I like but for the rest not an option for me. A pity because I was expecting something different. The rooms are fine but too many steps and a bit caotic

Se hospedó 1 noche en febrero de 2025

4/10 Malo

Andreas

Viaje en pareja

26 ago. 2025

No le gustó: Servicio y personal y condiciones de la propiedad

We started our tour on the Cleveland Way in Helmsley. After a Long day we got. a room near the kitchen wich was noisy and not really comfortable. All in all was the hotel not the price valid we payed

Se hospedó 1 noche en agosto de 2025

6/10 Aceptable

Catherine

18 ago. 2025

The Staff were delightful but were very busy as they were covering many different duties. My bed was comfortable & I was pleased that there was a fan in the room. My Scampi at dinner was perfectly cooked. The Full English & the coffee were good. Car parking was available. I understand that Pets can stay but it might be a good idea to have a section of the hotel for Residents with Pets.

Se hospedó 1 noche en agosto de 2025

10/10 Excelente

Michael

Viaje de negocios

29 jul. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

All good.

Se hospedó 1 noche en julio de 2025

8/10 Bueno

janet

Viaje en grupo

13 jul. 2025

Le gustó: Limpieza y servicios

We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.

Se hospedó 5 noches en julio de 2025

6/10 Aceptable

Alexander

Viaje en pareja

11 jul. 2025

No le gustó: Servicios y condiciones de la propiedad

Parking at/near hotel is pretty dire and very inconvenient for getting suitcases in an out. Ended up having to pay a small fortune to park on square opposite

Se hospedó 3 noches en julio de 2025

10/10 Excelente

Roxane

Viaje en pareja

10 jul. 2025

It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack!

Se hospedó 1 noche en julio de 2025

10/10 Excelente

Andrew

Viaje en pareja

1 jul. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended

Se hospedó 2 noches en junio de 2025

8/10 Bueno

sharon

Viaje en grupo, Viaje con mascota

12 jun. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Stayed at The Black Swan for an overnight trip. Location excellent, lovely walks from the door. Took our dog, were provided with a room close to an outside door which was great. Room very clean and spacious. Bed was comfortable. Quiet room. Staff at the hotel were lovely and made us feel welcome. Lovely sunny beer garden which we sat in and enjoyed our evening meal with drinks. Parking was tight and limited but again we were lucky to have got a space when we arrived. We were shocked about the 3 star food hygiene rating and this put us off wanting to eat here. However we enjoyed our meals after deciding we should try. The kettle in the room was also full of limescale. These are the only two faults I could complain about. I’m hoping they are working towards improving there scores on the door and will change the kettle in the room (42) Thankyou for our stay.

Se hospedó 1 noche en junio de 2025

8/10 Bueno

Anna

2 jun. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Comfy bed for the night

Se hospedó 1 noche en mayo de 2025

10/10 Excelente

Anthea

Viaje familiar

27 may. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Comfortable stay

We had a good stay in every way and will certainly stay there again

Se hospedó 1 noche en mayo de 2025

10/10 Excelente

Sut Man John

26 may. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Se hospedó 1 noche en mayo de 2025

10/10 Excelente

Anthony

Viaje en pareja

21 may. 2025

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

Highly recommended

Se hospedó 4 noches en mayo de 2025

10/10 Excelente

Leah

13 may. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Very charming country inn. Our dinner here was lovely and they upgraded our room for my birthday. Lovely stay!

Se hospedó 1 noche en enero de 2025

10/10 Excelente

Sue

12 may. 2025

Se hospedó 1 noche en mayo de 2025

10/10 Excelente

Richard

23 abr. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Excellent hotel will definitely return 👌 👍

Se hospedó 2 noches en abril de 2025

8/10 Bueno

Paul

17 abr. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Se hospedó 2 noches en abril de 2025

8/10 Bueno

Miss G M

7 abr. 2025

Se hospedó 2 noches en abril de 2025

6/10 Aceptable

Gareth

6 abr. 2025

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

No le gustó: Servicio y personal

Could be better for the money

Seemed understaffed and stressy. Staff quite rude at times. Breakfast was slow, and overcooked/dry. Room lacked basics such as bar of soap, flannel, or bottle of water. Not cool for £215 room. Room was comfy though, location excellent, and the building quaint and excellent. Would have given a higher score if staff had been nicer and room had more to it. Not a luxury hotel experience.

Se hospedó 1 noche en abril de 2025

10/10 Excelente

Margaret

6 abr. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Se hospedó 2 noches en abril de 2025

4/10 Malo

Nicola

24 mar. 2025

Se hospedó 1 noche en marzo de 2025

6/10 Aceptable

Malcolm

19 mar. 2025

Le gustó: Limpieza

No le gustó: Servicio y personal

Disappointing service, understaffed.

Se hospedó 1 noche en marzo de 2025

6/10 Aceptable

Lisa

17 mar. 2025

Se hospedó 1 noche en marzo de 2025

10/10 Excelente

Robert

22 feb. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Lovely stay at the Black Swan

We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money

Se hospedó 2 noches en febrero de 2025

8/10 Bueno

roy

4 feb. 2025

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Se hospedó 1 noche en febrero de 2025

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