2/10 Terrible
robyn r.
4 ago. 2025
As we were driving from the blue mountains to Thirroul I messaged the owner to obtain check-in details.The response I received was that our booking had been cancelled due to 'unforseen circumstances'.U understand that things happen but owners did not contact us nor did they apologise.I rang your help desk in a panic as our booking wax for 2 nights and we now had nowhere to stay.Fortunately my call was taken by a lovely man who was very helpful and understanding.There were no other options available on your website but we were able to obtain a 2 night booking from an outside company.After a disastrous start to our weekend we had a very satisfactory outcome.
robyn r.
Se hospedó 2 noches en agosto de 2025