For the first 28 hours of our stay at this house, we have absolutely no hot water. Much of this time was spent calling Vacasa and pleading with them to do something about it.
This is how Vacasa's operating model works. You call an office in Seattle, WA and describe you issue. That office then calls a local problem solver, of which they have 2 for the entire state of NH. If that person does not answer or return their calls, the entire system grinds to a halt. They refused to try and call a local HVAC specialist (this was a boiler issue), even going as far as to ask me to troubleshot and fix it. We just had to wait, unable to shower and having to cancel our plans to explore the area.
Eventually, they were able to get to their local fixer, who informed me they would be "making this right." They solved the issue, but I was never offered any reimbursement for our time spent with no hot water.
This property is nice, perhaps cleaning could have been a little better. But unless they change to a local management system, I would avoid this at all costs. You're really rolling the dice when you book with Vacasa.