2/10 Terrible
Barry D., phoenix
3 nov. 2024
No le gustó: Limpieza
No Power and no communication
We arrived at the property around 12:30am and discovered that there was no power. We tried contacting the property manager but got no answer. We didn't have much choice so we stayed the first night w/o power (luckily it wasn't too cold). When we got up we tried the manager again w/ no answer (email or phone). Later that day we tried calling again and this time we received a message that number was no longer taking any more calls. We then tried to go through VRBO and they couldn't get a hold of the manager either. This is when we decided that we had to get accommodations elsewhere. The next day (48 hours after our initial call) we received a call telling us the power had been fixed but by this time we had already setup accommodations elsewhere. We have used VRBO quite a bit and this was a very disappointing experience. We never did get any type of explanation as to why the power was out or why we couldn't contact the manager for over 48 hours.
Barry D.
Se hospedó 4 noches en octubre de 2024