The accommodations and ambiance were amazing. Very quaint, quintessentially colonial and English charming in gardens and decor. It was all I expected in terms of the center of Westford and Old Academy Hill. Elizabeth, the inn-keeper, was an amazing culinary breakfast cook who took every consideration of her guests dietary needs. However, Elizabeth's 2-pages of rules, need for notes instead of conversation, and inability to interact in a pleasant and warm way made the stay uncomfortable. Her presence, at times, gave a fearful air to the room as if you did not want to inconvenience her or not meet with her expectations in any way, lest you'd be scolded. No-one wants that on a trip of relaxation. If Elizabeth were to smile more, be concerned less about guests messing up her "house" and be more open to the possibility of joy, she may find some rewards in Inn Ownership other than money. And, she may also find more repeat customers, such as myself.