6/10 Aceptable
Holly
12 ago. 2025
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Beautiful lodge & area. Staff was not the best. Check in desk lady got distracted. I was at the desk checking in & then she started checking in another group. Weird. She had my credit card info even though paid in full but then pretty much hunted me down & reached out to my friends in the party asking about a credit card in case we ate room snacks or whatever & then later apologized (at least) since she already had my credit card. It was embarassing. I went to have breakfast the next morning in the mostly empty restaurant. I asked to sit at a window table. Hostess said no those tables were for larger groups. I asked to sit at the bar (bar seats were close to the window). She said no since no breakfast served at the bar. We ended up getting to go breakfast comtainers & sat at the picnic tables outside. It was all pretty ridiculous in a near empty restaurant..Amazing lodge resort but staff is untrained, not professional & downright silly.
Holly
Se hospedó 1 noche en julio de 2025
