8/10 Bueno
Penny
Viaje familiar
17 dic. 2024
Le gustó: Limpieza y servicio y personal
Lovely resort with very fashionable rooms. We had 2 rooms. One was on ground floor facing ocean. The views were beautiful and the room was very comfortable. Unfortunately when we arrived the refrigerator had leaked and there was water all over the floor and the room key they gave us opened to an occupied room! Also the outdoor furniture cushions were missing or ill fitting. So you couldn’t really use the wood lounger with no cushion. Other units had their cushions.
The other room was a hillside one that was pretty and had a gorgeous view. The staff are very friendly and helpful. Just think they need to really check the rooms before guests show to make sure they are tidy and clean inside AND out. We found a broken wine glass just outside our deck on our path that could have caused a lot of foot damage had we not been flagged by the Neighbor next door. So attention to detail is a little weak at the resort, but overall it’s gorgeous there, comfortable beds, excellent food, but no cable too. No one explained that either. They need an in room list to explain the amenities too. Since the staff are very young and clearly not too well trained.
