2/10 Terrible
Marilyn B.
8 ago. 2024
No le gustó: Limpieza
AVOID RENTING THIS UNIT- HAD NO MAIN AC WORKING - ONLY 2 BR HAVE A WINDOW UNITS, EXPOSED, WIRES,ETC…
This unit online pictures showed all 3 bedrooms with a widow AC for each however THIS IS NOT THE CASE! The AC unit in the house DOES NOT WORK AT ALL & the window AC unit for the back bedroom was on the floor in the closet collecting dust. Therefore THE ENTIRE HOUSE WAS HOT except for 2 bedrooms. One of the 2 bedrooms that had a working AC window unit had exposed wires which posed another danger especially if you have children.
The filters were FILTHY. The unit was dirty! The mattresses were all upside down! (We switched some once we learned about this)
3 of our family members became sick due to the heat and breathing in the dirty air from the filters.
We made Cozy Suites aware of all the issues from day one of our stay however their solution was to bring 2 more tower fans, remove 1 larger filter and not replace it, send a licensed AC man (after repeated calls and text messages) out at 9:30 pm on the 6th night of our stay and then REFUSED to let him fix the AC. Their handyman and the licensed AC man both agreed that the main AC unit for the house NEEDED MORE FREON!!!! The unit had approx. 2 and needed 6 to work properly. Again we made Cozy Suites aware there was a problem on Sunday and they still did nothing to fix it!!!! The entire stay we NEVER had the AC fixed due to Cozy Suites not giving the AC man approval to put more FREON in the unit. I HIGHLY RECOMMEND FOR SAFETY AND COMFORT AVOID STAYING HERE!!!!!
Marilyn B.
Se hospedó 7 noches en julio de 2024