2/10 Terrible
Cindi K.
12 abr. 2024
No le gustó: Limpieza
Dog pee & Mice
On arrival, there was very noticeable dog pee puddle on bedroom floor. Many calls/texts starting at 1pm on Friday to remedy this disgusting situation. All communications said they would be there shortly. The cleaning crew/mgmt never showed up until Sat am. where they confirmed dog pee.
Overnight, there were mice scurrying about & we found mouse trap under stairwell.
The resort is lovely & only a short walk to lifts. WiFi was nonexistent even though both condos on either side said they had fast, reliable internet.
As a travel consultant, this horrified me & I am sure broke all OSHO and health codes. The mgmt said they would refund cleaning fee & 1 pm but haven't seen any credits on my credit card yet.
Also, if have small children, the main level balcony is non existent - could be possible danger. Just say NO.
Cindi K.
Se hospedó 2 noches en abril de 2024