Paquetes Vacacionales Incluyen Hotel y Vuelo a Vuelta de Jorco

Personal muy amable, las instalaciones muy cuidadas y muy buena la comida.

El hotel estaba limpio y bien mantenido pero viejo. El cuarto no cerraba la puerta del balcón y nuestro baño olía muy mal. Comida deliciosa, muchas opciones de comida sin gluten y vegetariana. Los meseros pese que educados, no fueron tan buenos como los del resto de Costa Rica. La gente se recepción muy amables.

The hotel is amazing, you could find several opt ions of activities or just relax at the hot springs

Muy bonito y segura el área

Really bad experience, there was cero costumer service , it’s seems that they did not like to work , you pay a lot of money to take some days and relax and that was the least we did. Hotel is not bad but there is no costumer attentions. They won’t serve you water at the restaurants , nor cofee in the morning we need to go and ask for cofee. Food was awful every day was the same thing . They don’t say thank you or welcome , when we got there no one receive us we had to carry our luggage to the room ourselves , they don’t salute, personal does not now how treat people they were rude. We where there for 6 days and from day one we wanted to be back home. Don’t recommend this hotel