The house is in a great neighborhood. It’s quiet for families looking to get away to the hustle and bustle of the boardwalk but very close to activities and good restaurants. It’s in walking distance of surf lessons as well as the beach.
The house needs a lot of attention and Vacassa needs corporate communication training. The AC broke on Tuesday of our 1 week stay and it wasn’t fixed until Saturday. The house temperature reached 85-90 on extensive heat advisory days. Communication was poor and a reasonable accommodation was not followed thru with aka a portable AC unit.
Other areas of house that need attention
There was a bad wall leak during a rain event, the first floor shower drain doesn’t work, the first floor fire alarm kept beeping, the amenities need reviewed and the old or broken items need purged, the 3rd floor toilet bowl handle fell out, the dishwasher rack wheel fell off, the carpet and blinds had nasty stains, sink pipes leak and there are nasty bowls of stained, brown, buggy water under sinks, a screen door kept getting stuck and you couldn’t get out, the electrician said the entire electrical panel needs replaced and the owner only wants to keep replacing blown breakers which is dangerous because the real problem isn’t being solved.
If management improves their support services to include execution of reasonable accommodations, and the house is fixed, reviewed thoroughly and money is put into it to correct it, I would consider renting again.