2/10 Terrible
Venelina
Viaje familiar
25 ago. 2024
No le gustó: Servicio y personal y servicios
Do not stay there. Just before I got in the hotel I was told to buy the reception that I need to go to different hotel because there was something wrong with our room. No one warned me of that before our arrival. We we booked for two nights and we were told to go just for one night in this other place until they fix the room and next day to come back to the hotel. Extremely unprofessional. I demanded that they find a room for two nights so I don't have to pack twice as we were with two kids. They refused to do that. We demanded then to have our money back. The owner wanted to charge me the booking fee and wanted to return only the money he received. We got our money back and we're left on the street in the middle of the season with no available rooms anywhere to look for place to stay. This type of places need to be closed.
Venelina
Se hospedó 2 noches en agosto de 2024