The check in process was smooth, but there were a couple easily correctable snags. The condo is at the very back of a large complex, the driving directions end at the entrance off E River Rd. If they said drive straight back until the last left turn and the condo will be on the left, it would have been a lot easier to find. I phoned the help line and he was unable to say where the condo was, but said he would have a local manager phone me, but no one ever did. Once we finally located the condo there was a 4 digit lock box on the door handle and also a keypad on the door. the instructions do not say which one to put the code into. Again, an easy fix would be use the keypad on the door, not the lockbox, and press the lock symbol after entering the code. This was my first time using a door keypad! This time when I called for help, she told me her instructions said digital code, mine did not.
I loved being able to exit the back of the property directly onto the river trail, from there its a very short walk to ST Philips Square and a little further to Trader Joes. There isn't any kind of pamphlet or instruction book in the condo with this kind of information, but over time we figured out we didn't need to walk all the way to the road and over to the plaza.
For what we were doing the condo was well stocked with the exception of box of tissues. We did not cook any meals. Plenty of towels, paper towel, etc.
I would stay here again.