6/10 Aceptable
Jon and Sharon
16 ene. 2024
Le gustó: Limpieza
Beautiful home in great location with some kinks to get sorted out
The house is beautiful and spacious in a great location, close to Donner Lake and ski resorts.
We didn’t get check in information send to us more than 24hrs in advance, so we messaged the host for that info. It should be noted that their rules state guests are not allowed to use the laundry or the garage. That was not obvious from the listing.
When we arrived getting the keys was easy. The main living area has a beautiful gas fireplace that was on and used to heat the house (supplemented by central heat).
The kinks that we experienced:
1. The upstairs master bedroom/bathroom ducts were blowing cold air while all the other vents were blowing warm air as desired. We messaged the host and they gave us instructions to use the fireplace thermostat to heat the house and the upstairs would be the warmest in the house. We followed their instructions, but the master was never the warmest in the house.
2. In floor heat in master bath not working (coldest room in house).
3. Master bath has a loose faucet
4. Toilet loose in common downstairs bath
5. Fridge water dispenser doesn’t work
6. Dining table chair cushions aren’t attached (each of us “fell through” the hole in the chair seat when the cushion shifted off center
The biggest issue, however, was when we came home from breakfast before 10am to find the cleaners waiting. Despite having til 11am to check out, they came inside & started cleaning while we were packing and didn’t give us space to tidy up & pack up as we usually do.
Jon and Sharon
Se hospedó 3 noches en enero de 2024