2/10 Terrible
antonia
11 nov. 2024
No le gustó: Limpieza, servicio y personal, servicios
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I have never experienced such bad service from Expedia, I am hugely disappointed that they have accommodated such people as the one I just stayed with on their website!
I booked my accommodation in Toronto, and worked out my itinerary with car pickups from the location I booked. 24 hours before I arrived in Toronto, I was told that I would not be staying at the location I booked. I wasn’t only given a new location with booking information and how to get the keys, the link they provided me with was not working. So I responded. They told me to open the link in the browser. I responded that I tried that , but it wouldn’t work. They just responded with the same reply, again and again.
I was a little nervous, because the link was not working. I wasn’t sure if the entire thing was a scam. Who changes locations a day before?
When I arrived in Toronto, I went to the new location I was suppose to stay. I tried the key pickup, but it wouldn’t work. I had no internet to get in touch with anyone one.
Once I had internet, I noticed, that when I was on my flight over to Toronto, I was given a new location for my stay. The third! It was about 35 min away from the second location. I was given the same link which was not working.
By that time I sort of knew it was a scam.
I started looking at alternative accommodation while I had internet.
By the time I walked away from the city centre, to my 3rd location, there was a key waiting for me.
I was relieved, but knew I couldn’t t
antonia
Se hospedó 4 noches en noviembre de 2024