8/10 Bueno
Rhona
Viaje familiar
29 ago. 2024
Le gustó: Limpieza y servicios
I am struggling to leave a review. Our "host" was super responsive once we were able to finally get into contact with him but we had some issues renting from this group. Know that they have several properties so you might not end up from where they advertised. Which was ok for us since the condo was only a block from the venue we were visiting.
PROS
Great location. Our host was responsive & helpful. Condo was great and comfortable for the 6 of us. Amazing view. Place was well equipped.
CONS:
Tried to contact the property managers to confirm our free parking a few days before but their phone mailbox was full. Instructions said we must confirm parking so I tried! Expedia then tried to contact them as well and they were not able to. This concerned me a LOT because we had NO instructions on check-in until finally I tried TEXTING them 2 days before and they responded immediately. Gave us the name & phone number of our "host" and we ironed everything out.
The condo was nice and clean but some issues. Only 2 elevators worked so if you hit a busy time of day, expect to wait a while to get on. One of our bathrooms (we had 2) had a problem with the toilet that management fixed quickly the next day but they should have checked this before check in. We had problems with unlocking the door as the lock was "tricky" which caused us anxiety. Listing said we had access to the pool but was not given the fob for it. Only one set of keys given so could not seperate from group.
Rhona
Se hospedó 2 noches en agosto de 2024