2/10 Terrible
Bob G.
15 jul. 2024
No le gustó: Limpieza
Don’t Work with Juniper
This company has a long way to go before you should trust them. I have vacation rentals. I know how this SHOULD work.
We were going to be the first renters at this home. A month before check in emailed to make sure everything was good to go. They assured me we de all set and there was no issues. Never heard another thing.
40 hours from check in I received a text that my reservation was canceled. No call. No solution. Just a cancellation.
It took me two hours to get someone on the phone and I was told house was rental ready yet. Even tho a month earlier I was told we’d be fine. I’m sure they knew a week earlier but ignored the situation.
Ended up spending 4 hours on the phone with VRBO to get this resolved (they found another home for us) as Juniper claimed they couldn’t do anything for me.
Junioet is a rookie operation. I don’t recommend working with them as a renter or owner.
Bob G.
Se hospedó 2 noches en julio de 2024