6/10 Aceptable
Kim T., Peterborough
21 ago. 2024
No le gustó: Limpieza
Could of been a lot better
Firstly Thomas responded to enquiry’s quickly, where we had asked for blankets for the baby because he wasn’t very well he sent the cleaner round the next day with them.
She clearly smokes so blankets did not smell very good, also found cigarette buts near the pool, the same brand just outside the property the cleaner smelt like an ashtray.
We had asked Thomas if the sharp and broken tiles in the previous reviews in the pool had been corrected, he answered some questions but took no notice of some of my questions, by this time I had paid in full.
During our time my son had a deep gash on his hand also my daughter in law.
This villa needs completely updating, the lights in the outside bar and cooking area don’t work, the lighting inside often flickered no light in the room with bunk beds?
We spent ages cleaning the cups in the cupboard and most kitchen Items had to be washed Before we used them.
The kitchen sink was terrible,
Bedding covers were inadequate, just duvet
covers not the usual, pillows were not the normal.
The most annoying of all the pool turned green on the last day, we contacted the owner no answer, so we called the pool company, they could not attend until the following day we were leaving,the company advised they had not known anyone would be at the villa that’s why they had not cleaned it?? My granddaughter is an acute asthmatic and dosent respond well to mould and fungus in the water.
So overall Iwe certainly would not stay again.
Kim T.
Se hospedó 10 noches en agosto de 2024