This property is great, with an INCREDIBLE staff who were extraordinarily kind and informative. They are true stars. The property has a nice gym with sauna and steam room. The pool/hot tub area was nothing special, but we were there to snowboard, not swim! The property has an on-demand shuttle that takes you right where you need to go, IMMEDIATELY, with no waiting. Again, the staff that operates the shuttle and the property were amazingly accommodating and treat you like family. The only reason I'm not giving this stay four stars is that nothing in our room worked. The tv didn't work. After messing with it for half an hour, we tried calling the front desk. But the room phone didn't work. We called on our cell, and the staff came and was able to fix the tv after playing with it for half an hour or so. He was super nice and apologetic about it. Again, the staff was the best part of our experience. We then discovered the hair dryer didn't work; again, the staff was there within a few minutes with a new hair dryer, which was great, but it is weird that three things in the room didn't work. We never did get the room phone working. The room did have a working microwave and refrigerator, which was super convenient. The room also has an amazing bath area. The room itself is conveniently located - close to the lobby elevator, gym, and hot tubs/pool. I highly recommend this place and would stay here again.