2/10 Terrible
Danielle E.
4 ago. 2025
No le gustó: Limpieza
Never again will we stay here.
Upon arrival to our condo, we inspected our beds and found MULTIPLE pieces of hair, on the sheets and the pillows, first strike, second strike was a previous guest medication left in the drawer of the nightstand, third strike was a wad of hair left in the bathroom shower, fourth strike, was the floor, hair in the kitchen, and then walking bare foot your feet became black, I shouldn’t have to walk around in a condo and have my feet turn black. I called the manager and addressed the issues with her she informed me the sheets had been changed, and that maybe the dryer didn’t get the hair off… like what? And when I addressed the issue with the floor, manager stated maybe she used a dirty mop.. umm… okay… So she sent the housekeeper back to our room to fix the issues, when the housekeeper arrived she had a horrible attitude and kept rolling her eyes, as I showed her the things we had concerns with, she did put new sheets on the beds, only because we stripped the beds and had all linens in the washer, and no the manager did not call back or check in after housekeeping left. Fifth strike was when we needed to use silverware they were dirty and still had previous guest food left on them… sixth strike was the dishwasher had a horrible rotten smell. Seventh strike was the smell of the condo, it smelled like rotten noodles the WHOLE time. Eighth strike was on the walls tons of spilled things, gross. Ninth strike, the pictures posted on the website of the condo and area are deceiving.
Danielle E.
Se hospedó 3 noches en agosto de 2025