8/10 Bueno
Suzette C.
23 jul. 2024
Le gustó: Limpieza
Beautiful place but needs some fixes
The place is absolutely divine, love the location, serenity and local floral and fauna, but the unit had some really issues. Before I get into those, I asked for early check in weeks in advance because our flight was arriving at 8:30 in the morning. Caught a bus here and when we arrived, they said no early check in, no place to hang out for a few hours, and to come back at 4:00. No matter what we tried, they said absolutely not, come back at 4:00, so we went to a nearby town, brought all of our luggage to the restaurant and hung out there until 3:30, then had to call an Uber, which cost us additional money after already paying for a chartered bus. The unit was beautiful, but had some real issues. First off, the front door lock was being held together by black tape and wasn’t secure, we caught 9 large wasps in one of the bedrooms, the blender didn’t work, which sucked, especially since I had already loaded it with fruit. The TV remote didn’t work and when we requested a new one, there was no response. The manager was somewhat responsive but took a long time to respond on WhatsApp until the last day.
I would definitely stay here again, but would highly recommend that these matters be resolved.
Suzette C.
Se hospedó 7 noches en julio de 2024