2/10 Terrible
Ariadna M.
2 sept. 2024
No le gustó: Limpieza
Warning, not as described on Vrbo!!!!
Everything with this place is awful. Upon arrival we had issues with the lock code, we had to contact management a couple of times. While we waited outside, we perceived a strong pee smell outside of the house and cockroaches by the front door. Please also note that the area around this house doesn’t look safe.
The house pictures on Vrbo were completely staged. The house absolutely doesn’t look as in the pictures.
Downstairs the house is OK, except for the light in the living room which didn’t work.
Upstairs the house needs a lot of work. All closets are dated and paint is peeling. The floors are also dated and need coating. The beds on both bedrooms are tiny and cheap. The worst area is the bathroom, the bathtub is moldy, tiles in the bathtub and shower were just painted and the paint is also peeling. The bathroom ceiling is falling apart.
In addition, the house has a moldy smell and the bathroom upstairs smelled like marihuana.
We contacted management to let them know we weren’t going to stay at the place as it was not in the condition described on Vrbo. We asked for a refund. Management indicated they will fully reimbursed and apologized for the inconvenience. We had to find a hotel at the very last minute as we were very concerned about the area and the house condition. Luckily we were able to find a hotel for that night and we had to make arrangements in another platform for our stay in Tampa. Management hasn’t refunded us and they aren’t responding anymore.
Ariadna M.
Se hospedó 11 noches en agosto de 2024