Resorts en Tamboril

“Subject: Reservation Cancellation and Refund RequestDear Puerto Plata Lifestyle I am writing to inform you that we will not be able to attend the hotel under the current conditions provided. Despite multiple attempts via phone and email to cancel due to misleading advertising and unclear refund policies, we have not received any response.We kindly request a full refund of the amount paid for the reservation, as well as reimbursement for any incurred expenses. Furthermore, please be advised that...

“This was our third or fourth time in Cabarete and our second time staying at the Presidential suites. The first time we stayed ( about 3 weeks ago) it was for only 1 night but this time we decided to stay for 5 nights. Minus a few of our children getting sick (no fault of the resort) we really enjoyed our time. The rooms were large enough to accommodate my family and I and everything was pretty much within walking distance. Restaurants, shopping, beach access, etc etc… The resort also has...

“Our stay was very nice. We enjoyed every second of it. John the owner was always available and responded to any concerns. Front desk staff was ver pleasant. ”

“El lugar no es nada como se ve en las fotos. Ni siquiera presenta que hay que pasar un puente para ir a los restaurantes. La playa es horrible, el área al rededor del hotel es fatal. Y para completar, Expedía me cobró el doble de lo que costaba la habitación. El precio del hotel era $ 85 y Expedía me cobró $ 201. Traté de comunicarme con expedía para que me dieran una explicación sobre eso, y según ellos, no podían hacer nada.”

“this hotel have excellent customer service, the food was good, the good experience start at the entrance with a very special person t name Ramon. Always greeting the customer with a happy face. I definetly will come back to this hotel. thank you,”