2/10 Terrible
Astrid P.
16 ago. 2024
No le gustó: Limpieza
Worse experience ever!
1. Check in process: a disaster! They never emailed us or text us instructions regarding how to access the apartment. No answer through VRBO chat and the phone number listed in the add was disconnected. On arrival day VRBO was able to reach out a manager who send us the instructions after waiting for hours and even walking to the Krain office ( of course it was closed) and not finding help. We ended up staying at a hotel that night: everybody was moody and cranky after waiting in a crowded car for hours in a T storm.
2. Smell: we were never really able to figure out where it was coming from but the sewer aroma was hard to stand.
3. No water: last day the water was off. Krain “emergency” line didn’t even bother to respond to help us to figure out what was happening. We found help on our own
4. Everything looks pretty but half of the things don’t actually work.
5. Beach chairs are old and smelly. Boards are just for the picture
6. Yes location was great but so many other things were wrong that it would had been easier to walk or rent a golf cart to move around.
Astrid P.
Se hospedó 4 noches en agosto de 2024