4/10 Malo
Leydiana M.
5 nov. 2024
No le gustó: Limpieza
Rental had Issues
Booked rental based on photos and location. Upon arriving the rental was not very clean, and photos made the rental appear much nicer than reality. The dishes and utensils needed washing before use due to existing food left on them and the pots and pans had the teflon coating flaking off of them making them unusable. On the second day of the stay the water was out from 11am until almost 5pm, and the third day the water was off from 7am until checkout at 11am. Along with the lack of water, one of the bedrooms had a leak and dripped overnight onto our luggage from a hole in the ceiling partially ruining some of our belongings. I sent a message to the host explaining the lack of water and was told that it was my responsibility to contact someone in the event of a water outage, but was not given any instructions on who to contact before arriving. Trying to resolve our issues with the host resulted in them not taking any responsibility and basically saying the issues were our fault.
Leydiana M.
Se hospedó 2 noches en noviembre de 2024