8/10 Bueno
Christina N.
19 ago. 2025
Le gustó: Limpieza
House was okay and rooms/beds worked for our family. We appreciated the kitchen and 3 bathrooms - well stocked and clean. A few "not so safe areas in back yard for small children- already mentioed by another visitor. My biggest frustration was communication - either inaccurate infirmation or lack of details, so i had to keep asking. I booked some months ago, and all information on the VRBO app and via emails showed 3 pm check-in. Yet the day beforecheck in i recieve a nite advising of 4 pm check in. Which i questioned. There had been no prior notification that check in time changed, and 3 pm still shows on everything i have till then. We were forced to wait an extra hour than planned with no accomodation or apology for the VRBO or owner error. Additionally, i didnt recieve the access code to the property with initial emal the week of move in. I was told it was in the info and checked more than once, so finally the owner resent all the access info - including a note about 4 pm check in and the access code. We had recieved all the house rules but not these two important items intil the day of move in. Our weekend was good with the property, but soured somewhat for having to chase details the first time using VRBO.
Christina N.
Se hospedó 2 noches en agosto de 2025