4/10 Malo
Heather D.
30 jun. 2024
No le gustó: Limpieza
Inaccurate listing.
We arrived to our rental to find there was no A/C. We were there for a youth lacrosse tournament in the middle of a heat wave. Upon calling the property manager, we were informed there was “partial” A/C, and there are window units available in the closets and we would need to place them ourselves. So we stayed up until 1am getting window units placed, one didn’t fit and we had to use cardboard to help it stay in. We made multiple calls to the property manager, and they made many promises that someone would come out and address the window units (we weren’t sure if they were properly placed) but we never saw anyone from the management company. There were cobwebs & spiders throughout the house, small spiders covering two of the downstairs beds rendering them unusable. This was also brought up to the management company and they said someone would be out to address that on day 2 of our stay. When we checked out on day 3, we had yet to see anyone. This home may be different in the winter but we would not stay here again, and will never book a Vacasa managed rental again.
Heather D.
Se hospedó 2 noches en junio de 2024