2/10 Terrible
Napier R.
13 oct. 2024
Le gustó: Limpieza
Not as advertised
The home’s advanced security features were not mentioned in posting. This made check in take 40 mins followed by a call to property manager to let me in. By security I mean literally every door in the place required a code. The front door was to be 6 digits of my phone number that was not initially requested. Very frustrating experience. 2nd disaster was night 2 when my 2.5 y/o toddler got locked inside main floor bedroom by turning the deadbolt inside the room! I didn’t know this was possible as it is quite unsafe for children. It took 45 mins to get her out after she freaked out. Luckily she was able to listen to my instructions to turn deadbolt then door handle. When I contacted the property manager, the master key was somewhere in the garage outside but the owner didn’t know where! Maybe keep it inside out of reach in case of any issues for your tenants? Why every door has a code requirement is ridiculous for families wanting to rent for a vacation. The deadbolt issue also forced me or my wife to sleep in the same room to avoid my daughter from locking herself in another room and to keep all doors propped open. Not ideal. Also there was no mention of each bedroom being on a separate floor. Lastly, I inquired if all beds were Queen beds. I measured, they are all doubles. Despite newness of the house, these events made my trip quite stressful and unappealing.
Napier R.
Se hospedó 4 noches en septiembre de 2024