4/10 Malo
keri
Viaje en pareja
6 ago. 2025
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
I was really hopeful I could find a local place instead of a chain. I was raised in this town and wanted to support the community. I was pleased with the cleanliness of the room. I was taken back when we went to shower and there was not any hot water. Joe was very responsive and told us there was an unusual demand for hot water that morning and to wait 30 minutes. I know the property was not at capacity since we had a room for 4 and only 2 of us (and had not used any water yet). We were set back on our timeframe for our event and found another place to stay the second night. I did not reach out to Joe by 1100 (the check out time) because we were at our event, and because of the time (I contacted him at 1:45pm), he would not refund the second night. My opinion is that I should have at least been given a late check out refund. My request was a full refund as we could not shower and get ready on time and that was denied. The lack of water was my only complaint, but if I cannot get ready and make it to my destination on time, that is a fault of the property when the basic need was hot water.
keri
Se hospedó 2 noches en agosto de 2025
