6/10 Aceptable
Ivana M.
7 ene. 2025
No le gustó: Limpieza
Beautiful Home, Great Location, Needs Maintenance and Deep Clean
The Pros: The home is beautiful and is in a great area with great views of the ski area. The great room is the best feature of the home. Check-in was easy.The Cons: The home is obviously frequently rented and it needs lots of maintenance. Many items are in disrepair. As we were staying there, every day we would notice things that needed to be fixed or replaced. The Management Company puts it on the renter to report maintenance issues at the beginning of their stay. I did that and had several phone calls with the Management Company regarding the maintenance issues and the girl told me that a manager would call me to discuss the issues we were having. No one contacted us during our stay. We have been checked out for four days now and have yet to receive any calls from anyone. The cleanliness could have been better. The great room wood floors were sticky and we had to rinse all the dishes before using and the cutting board provided was so dirty, we decided not to use it. The microwave was not clean. The beds were NOT comfortable and this was a consensus from all the occupants in our party. We had a party of 10 people for a one week stay and housekeeping did not leave anywhere near enough towels for us. I called to ask where the linen closet was for more towels and the girl from the management company told me that it was locked up. It took two days to receive more towels. For the price we paid, there should not be this many issues for the guest to deal with.
Ivana M.
Se hospedó 7 noches en diciembre de 2024