2/10 Terrible
Jason B.
27 nov. 2024
No le gustó: Limpieza
Awful!
When we arrived at the house we were so excited because it looked perfect for us (getting up the driveway was actually fun). We arrived Saturday night around 8pm and when we got inside it was obvious NOBODY came in the prepare the house for our stay. The shower curtain & bar were even on the ground and we also realized that it was freezing (it was 39 degrees out that night). after spending a long time trying to get the furnace to turn on, we finally called the after hours number and were told they had nobody to come out until Monday! We were stranded in a small town with nowhere else to sleep and they couldn’t care less. The “host” still hasn’t personally reached out, only form letter responses. We requested a refund over & over with no responses at all. I was hesitant to leave a bad review because I’min customer facing business as well and know how important reviews are but this is beyond unacceptable.If you choose to stay here, just know provided they don’t need to assist you, I’m sure it’s fine. p.s.we were told by after hours to be cautious of the stray dogs if we were to be spending time outside.Monday!
Jason B.
Se hospedó 3 noches en noviembre de 2024