2/10 Terrible
arshad s.
3 ago. 2025
No le gustó: Limpieza
We made a terrible mistake booking this property. It was a quick last minute trip to Saint Louis. We should fine with some standard hotels despite higher prices but came across this which offered the same price with the benefit of a full townhome. Sadly, it was horrible miscalculation. The townhome description pertaining the amenities DID NOT match what we witnessed in person. We checked in after 6pm. Here were the immediate issues: 1. The neighborhood was very loud with a bar/club playing VERY loud music tracks which did not END until 3am. This seems very obvious to be the standard routine on this block as it’s a club/bar. My family of 6 did not sleep. The vrbo rental ruined our trip. I reached out to the host about our concerns and they stated they had no control of the what happens in the street and offered no solutions or compensation for the inconvenience. 2. We were supposed to have a parking spot behind the vrbo but someone else had parked there and it seemed shady and a sign attached stated that your car will be towed. I texted the host and they did not text back at all pertaining our concern. Poor communication on their part. I drove around for a while and luckily found parking on the street. 3. The rental is not as described on the vrbo site. It is very run down. Holes in the wooden floor, mattresses dirty, hair on the towels, torn mattresse box springs, rusted vents, stains everywhere. Very unclean rental. I requested a refund. No reply.AVOID!!!!!
arshad s.
Se hospedó 1 noche en agosto de 2025
