6/10 Aceptable
Stephen J.
11 ago. 2025
No le gustó: Limpieza
Firstly I AM NOT looking for this feedback to be made public. My intention is to provide honest feedback for the owner's consideration.The house and the gardens are beautiful and very first impressions definitely have the wow factor. Unfortunately those expectations were not maintained.Firstly (a small point but we feel relevant) - We have stayed in many properties in Cornwall over the years, frequently for a much lower cost and have always arrived to a much better welcome pack of treats. It's a nice touch that sets things up well. Our are substantive issues:1. The house was not properly cleaned: We had to clean the bathrooms downstairs before we used them. All of the corners were thick with cobwebs and the baths had multiple dead insects. The windows in the living room are thick with cobwebs in the corners- whilst this might be excused for the highest windows - it was the case with all of them. They clearly have not been cleaned in some time.2. Many of the items of furniture are in a state of disrepair- the settee, the armchair, the coffee table, the stool below the small desk etc. Please see pictures3. The pool had not been cleaned when we arrived. There was a lot of dirt on the bottom and floating 'bits' from the garden. Expected it to be cleaned Monday - it wasn't. It was cleaned on Friday the day before we came home. I texted on the Wednesday when we had to remove a dead frog from the pool but received no reply.4. Broken tile on deck is a trip hazard
Stephen J.
Se hospedó 7 noches en agosto de 2025