We enjoyed our stay. The property is nice, and having a large back yard was great with your dog. The property layout is a little funny, with the main bedroom upstairs, but with no bathroom, so you have to come down the stairs to use the bathroom. Location is great, walking distance to SW Harbor restaurants, and close to grocery store and coffee shop. Unfortunately, property manager not customer focused, not really trying to make stay better. First night, at 9:20 pm we noticed there’s no sheets for sofa bed; property manager she says they’ll drop them off the next morning — but we have two people now without a bed. Property manager says use comforter, blanket and decorative pillows from upstairs bed; which we were concerned about because beyond being uncomfortable, these are items that don’t get washed regularly. I insisted we needed sheets as we reserved and payed for 4 guests, and the property manager flat out refused to bring until the next morning. Night 2, at 11 pm, fuel gas alarm goes off. Property manager first reaction is “just unplug it”. After we push back given there could be a real leak in the kitchen propane connection, she contacts Fire Department who came and checked, no leak in kitchen connection, but fuel gas detector would keep going off. To owner’s credit we asked for, and received, refund for 2 nights given the above experience; but with a more customer oriented property manager this property would be so much better. I hope owner reads this review