6/10 Aceptable
Russell & Marita G.
8 jun. 2024
Le gustó: Limpieza
Felt deceived by describing this unit as oceanfront
This unit is advertised as oceanfront. Standing on the balcony & looking straight ahead, you see the last unit of the adjacent building; a partial view of the ocean is visible if you look to the left (the picture you see in the ad is a zoomed in view of this partial view). From the windows in the unit, you see the sound. To us, "oceanfront" is a room that faces the ocean and not another building; this unit would be an “oceanview”. St Regis is configured like an inverted V with this unit being farthest from the ocean on that leg of the V. When we expressed our dismay to the company managing the rental, we were told that “all” units were considered oceanfront. We would never have rented this unit had we’d known the above.
We saw a few roaches running around the apartment and also some dead ones (pest control at work?).
The ad states that this unit sleeps 6. The bunk beds are great for kids but doesn’t fit a tall adult (a member of our party of 4 adults). The pullout sofa bed is extremely uncomfortable –the mattress is so thin that you can feel a metal rod digging into your back.
The master bathroom door cannot be opened fully because it bumps into the commode.
We lost internet after the 1st night & it was still down when we left 2 days later. When we went to the front desk & told them that we didn’t have internet, we were told to contact Spectrum even though the “guest network” was not specific to the unit but the entire facility & the guest network didn’t work anywhere.
Russell & Marita G.
Se hospedó 3 noches en mayo de 2024