We have rented several properties in our 74 years, all top notch experiences compared to this one. Our son was the first one there and cold not retrieve the key from the lock box. I called the designated contact for problems and the number was unavailable as "there were restrictions on the number. We got the same message any time we tried to call. When I arrived the house was unlocked; we called inside but noone answered. This left us a bit uneasy but shortly after someone called and said the house was ready.
The first problem we had was a kitchen sink that was worse than slow to drain, obviously somewhat clogged. We tried a plunger, a bottle of Liquid Plummer to no avail. We could use the dishwasher but to hand-wash anything required going to the bathroom sink. This was unacceptable. Our next problem was garbage disposal. We searched for outdoor cans or a place for garbage and found nothing. We found a bunch of garbage bags (full) in the garage , plus a dead rat in a trap. The garage was supposed to afford us 2 parking spaces but it was too full to utilize. The driveway would accomodate 4 vehicles, as promised, but on my departure I found an unknown Toyota parked behind me so I couldn't get out. Our son, a truck driver, got in and edged forward and backward until we finally were clear. The other "false advertising claim" in the Vrbo description was that it "Sleeps 8." There were 3 bedroom that slept 6 but there was no "sofa sleeper/futon" in the living room. My husband and I decided to stay overnight with our family on that last night, which is when we discoverred this. So we (both age 74) slept with pillows and a blanket on the couch, as it was;. The master bedroom/bathroom were excellent except for dead flies in the window sills. There were many flies in the house.. That's about it.