Stayed for 3 nights for our son's wedding in the area. Had my mother-in-law and elderly family stay with us. The house was large and was located in a nice wooded area.
When we arrived the house was not fully clean. There were dead flies on various window sills, dust, and cobwebs in the ceiling. When we arrived the house had dozens of gnats and flies. When I contacted the owner it took a couple of hours for her to get back to me. She suggested using the fly swatter and keeping the doors closed. The doors were closed so not sure where they all came from and we know to keep bugs out that you need to keep windows and doors closed. Did not need to be reminded of this simple task. There were a couple of windows we could not open as several screens had holes in them. The patio door wall also had large gaps and could not keep them open. Spent a couple of hours trying to kill them all. Extremely embarrassing as we were hosting our family for the wedding.
There were not enough towels for all 8 guests we had in the house. Had to again wait about an hour for the owner to respond and get enough towels for all the guests to shower before the wedding. The owner stated they do not have any extra towels in the house and would have housekeeping bring some. The owner stated they leave 1 of each type of towel per person. We did not have even that many, and it is very odd that they do not have extra towels on hand.
On the second day as we were making breakfast casseroles for everyone, the oven stopped working. Also, we could not find dishwasher tabs. After a couple of hours, she stated they were in a little dish with a lid on the window sill. No mention that they were there in any information packets in the house.
The stairs up to the second floor needed more lighting. My spouse and father-in-law both tripped coming down at night.
Overall, the owner was very slow in responding to issues and requests. In previous rentals on VRBO, the owners would respond within a few minutes not hours.